Building and Leading Resilient Teams Certification

When morale is low, performance suffers. When morale is high, performance can soar. Climate is about the shared perceptions and attitudes of teammates. Your team’s climate can change quickly, for better or worse, based on your actions and the actions of your teammates. 你可以通过为人们创造积极的工作氛围来提高团队的士气. The result is more flexibility, creativity, and openness to new ideas. Positive emotions help people cope with stress. Teams that work in a positive climate are better able to overcome adversity, and then adapt and grow together because of that adversity.

Create a Positive Climate Leader Tasks:

• Analyze team climate
• Earn trust
• Treat people with respect
• Enforce accountability
• Encourage people to have fun
• Demonstrate character.
• Keep the team informed.

The best measure of a team is how well it performs under pressure. When the going gets tough, the tough get going… by working together as a team. This maxim holds true for front-line teams, executive teams, and all other teams in between, including yours. You can boost teamwork by developing the cohesion of your team. The result will be more supportive and dependable relationships.

Developing cohesion enhances well-being, reduces stress, and enables your team’s creativity and collective decision-making. Cohesive teams in the workplace are better able to overcome adversity, and then adapt and grow together because of that adversity.

Develop Cohesion Competency Leader Tasks:

• Analyze team cohesion
• Organize people to work in teams
• Promote trust between team members
• Ensure mutual respect between team members
• Train the team

当人们对他们所做的工作有目标感时，他们会更有动力，更有责任感. You can provide purpose in the workplace by challenging people to be their best. Most people are looking to grow personally and professionally. You should challenge each person on your team to learn new skills. You should challenge the team to learn new collective skills together. 您还可以通过帮助您的团队了解他们的工作如何支持组织的使命来提供目的. When people have a sense of purpose at work, they are better able to overcome adversity, and then adapt and grow together because of that adversity.

Provide Purpose Leader Tasks:

• Analyze individual purpose
• Show genuine concern for people
• Encourage individual learning
• Delegate responsibility
• Empower decision-making
• Keep people focused on the mission
• Be there when the going gets tough

当人们作为一个团队一起工作时，他们创造了共同的经验，可以从中学习. As a leader, you are expected to facilitate this experiential learning process. Learning is how teams solve problems and overcome challenges. 您可以通过确保您的团队不断反思过去和现在的经验来评估绩效并找到改进的方法，从而引导学习过程.

As your team develops new ideas for improvement and change, you will need to approve and prioritize those ideas. Most importantly, it’s your responsibility to make sure these ideas get put into action, tested, and validated. Some ideas will work; some will not. Either way, team learning has occurred.

Facilitate Team Learning Leader Tasks:

• Analyze team learning capacity
• Orient on team goals
• Encourage constructive dialogue
• Build new mental models

Organizations that cannot learn are doomed to repeat the same mistakes. Gaining a competitive advantage is hard. Maintaining a competitive advantage is even harder. 随着时间的推移，为了生存和竞争，组织必须愿意并且能够学习和改变. In fact, without learning, there can be no change.

This is true for individuals, teams, and organizations of all types. And just like individuals and teams, when an organization bounces back from adversity, learning is how it adapts and grows. Resilient organizations are learning organizations. In learning organizations, leaders at all levels build and lead resilient teams.

Support Organizational Learning Leader Tasks:

• Analyze organizational learning capacity
• Promote a shared vision
• Foster knowledge emergence
• Ensure knowledge diffusion

Experience Requirement

RBLP applicants must be currently serving in a front-line supervisor role. Front-line supervisors provide guidance and direction to workers. They set priorities for workers and oversee their activities. 一线主管组织人们以团队形式工作，并可能作为团队成员与下属一起工作.

They monitor performance and enforce policies, rules, and regulations. 一线主管具有适用的技术专长，可以为工人提供在职培训. 有三年工作或大学经历的有志成为主管的人也可以参加RBLP培训并参加考试.

Education/Training Requirement

A Building and Leading Resilient Teams 一线管理人员课程包括每个模块6小时的学生准备(总共18小时)和9小时的教师领导的小组讨论, or 3 contact hours of one-on-one coaching.

Certification Exam Requirement

During the 1.5-hour oral 1:1 RBLP certification exam, the applicant is required to show competence of factual (what), conceptual (why), and procedural knowledge (how) in each of the following competency domains:

RBLP Recertification Requirement

每三年需要重新认证，以保持RBLP认证水平. Certification holders are required to complete a recertification application and professional development exercise 详细说明他们在过去三年中如何在工作场所执行适用的领导任务. The RBLP recertification fee is currently $55.

Experience Requirement

申请RBLP-C认证的申请人必须目前担任中层管理职位或曾经担任中层管理职位. 中层管理者负责职能部门的目标和结果. They may provide guidance and direction to one or more front-line supervisors.

Middle managers facilitate team learning and problem-solving. They establish goals for their teams and monitor progress. Middle managers have significant relevant expertise and experience. An organization may have multiple layers of middle management.

Education/Training Requirement

A Building and Leading Resilient Teams 一线管理人员课程包括每个模块6小时的学生准备(总共30小时)和15小时的教师领导的小组讨论.

Certification Exam Requirement

During the 2.5-hour oral 1:1 RBLP-C certification exam, the applicant is required to show competence of factual (what), conceptual (why), and procedural knowledge (how) in each of the following competency domains:

RBLP Recertification Requirement

为了维持RBLP-C级别的认证，需要每三年重新认证一次. Certification holders are required to complete a recertification application and professional development exercise 详细说明他们在过去三年中如何在工作场所执行适用的领导任务. The RBLP-C recertification fee is currently $75.

Experience Requirement

RBLP-T认证申请人必须目前担任高级领导职务或以前担任过高级领导职务. Senior leaders are responsible for cross-functional objectives and results. They may provide guidance and direction to one or more middle managers.

Senior leaders support organizational learning and change. They develop and implement strategies to achieve the organization’s vision. Senior leaders have substantial relevant expertise and experience. An organization may have multiple layers of senior leadership.

Education/Training Requirement

A Building and Leading Resilient Teams certificate, coaching, training, 或发展计划包括42小时的学生准备和21小时的教师指导小组讨论或7小时的一对一辅导.

Certification Exam Requirement

During the 3.5-hour oral 1:1 RBLP-T certification exam, the applicant is required to show competence of factual (what), conceptual (why), and procedural knowledge (how) in each of the following competency domains:

RBLP Recertification Requirement

为了维持RBLP-T的认证水平，需要每三年重新认证一次. Certification holders are required to complete a recertification application and professional development exercise 详细说明他们在过去三年中如何在工作场所执行适用的领导任务. The RBLP-T recertification fee is currently $95.